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SpotWalla
Secure Personal Location Manager |
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Frequently Asked Questions
Here are some of the more frequently asked questions. If you don't find you question/answer below, look through the remaining help pages.- Does SpotWalla cost me anything to use?
- What about privacy?
- How do I submit an enhancement request or a bug report or just ask a question?
- How do I prevent the general public from viewing a trip?
- What happens when I delete a trip?
- Can one trip's start/end dates overlap with those of another trip?
- After logging in I get an error telling me I'm not logged in. What's up?
| Does SpotWalla cost me anything to use? |
| Nothing. Only time. But if you're compelled to help support the ongoing infrastructure costs of SpotWalla.com, please see this help section: Making a Donation. |
| What about privacy? |
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SpotWalla will never sell, rent or otherwise share your personal information with anyone or anything. We guard your privacy as if it were our own. You're in control of the degree to which you're exposed to the world. Some users are comfortable with total exposure while others fly under the radar while still keeping their close friends and family in the loop. The choice is yours. Here are some help sections that concern your privacy: |
| How do I submit an enhancement request or a bug report or just ask a question? |
| There are a number of ways to provide feedback and stay on top of what's happening at SpotWalla. Check out this section of the help: The Blog and Tweet Wallas. You can also contact us directly by sending an email to The Support Walla. |
| How do I prevent the general public from viewing a trip? |
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The best way to prevent the general public from viewing your trip is to assign a password and prevent the trip
from appearing in any search results. If a password is assigned, anyone viewing the trip must first supply the
password. Preventing the trip from appearing in search results (e.g. the various searches on the home page)
keeps people from even seeing the ride.
Both of these options are set when updating a trip. See the section: Creating & Updating a Trip |
| What happens when I delete a trip? |
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It's important to note that deleting a trip does not delete any location data. A location, once in SpotWalla, will
always be in SpotWalla.
When you delete a trip, the trip goes away along with the view statistics for the trip. Once the trip is deleted, there is no way to undo it. However, since the locations are never removed you can always create another trip with the same or similar date range. |
| Can one trip's start/end dates overlap with those of another trip? |
| Absoutely. Trips are merely windows into a set of locations from one date to another. |
| After logging in I get an error telling my I'm not logged in. What's up? |
| This error seems to be isolated to Internet Explorer users. My first thought is, "use a different browser," but we want SpotWalla to work with all major browsers so changing browsers is not a solution. What's happening is that IE is caching an old SpotWalla page. When the error occurs, press Ctl-R or F5 to force the page to refresh. If you're wondering what Ctl-R is, press and hold the Control key down while pressing the R key. |
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